Warranty & After-sale service& Training
1.1 years ex factory under normal and proper operation; free labor and material but without consumables parts. except the promotion models)
2.There is a professional international after-sale service team, who can provide you 24 hours after-sale service and technical supports, it’s made up of professional engineers who are specialized in solving after-sale problems. It’s necessary because our distributors and OEM need this service too.
3.There is a copy user’s manuals for detailed instructions on the introduction, the operation, the maintenance, etc.
4.There is a comprehensive training last for 5~7days in our factory and clinic, including how to operate,maintenance and adjust the treatment parameters for different treatments, etc.
Q1: Delivery methods ?
Himalaya reply: we can offer the door to door service by air or by sea, just depend on your actual request. Such as DHL, UPS, TNT, FEDEX...by air; and the sea transportation to all over the world, including America, Canada, Brazil, Russia, Mexico etc.
Q2: What's package ?
Himalaya reply: strong and beautiful aluminum alloy box for long distance transportation.
Q3: Delivery time ?
Himalaya reply: after we get the payment within 3-7 working days.
Q4: After sale service or technology supports ?
Himalaya reply: we have a professional technology supporting team for your timely services. We prepare the technical documents for you, also you can contact us by telephone, online chat (Skype, Googletalk, MSN, Yahoo…).
Q5: OEM & ODM service ?
Himalaya reply: we offer professional services on software & hardware design and production etc.
Hello, please leave your name and email here before chat online so that we won't miss your message and contact you smoothly.